Frequently Asked Questions
Everything you need to know about our Smart Food solutions.
What exactly is yfood Labs Smart Food?
yfood Labs offers complete, balanced meals in convenient formats like shakes and bars. Each serving provides 26 essential vitamins and minerals, proteins, and fiber to keep you full and energized.
How long does shipping take?
Standard shipping typically takes 3-5 business days. Once your order is processed, you will receive a tracking number via email to monitor your delivery status.
Are your products suitable for vegans?
We offer both dairy-based and plant-based options. Please check the specific product labels for the 'Vegan' certification mark to ensure it meets your dietary requirements.
What is your return policy?
Due to the nature of our food products, we can only accept returns on unopened and sealed items within 14 days of delivery. Please contact our support team to initiate a return process.
Do I need to refrigerate the shakes?
Our ready-to-drink shakes are shelf-stable and do not require refrigeration until they are opened. For the best taste experience, however, we recommend drinking them chilled.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.